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While waxing yesterday, I found two vertical cracks on the door side exterior wall. The cracks are just above the large Grand Design decal. Has anyone else experienced this?
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Jody & Lora
2021 Imagine XLS 17MKE, built 3/2020
2019 F150 XLT, FX4, 3.5 EB w/Max tow, CC, SB -
Yes, I had something very similar, although mine were horizontal, about 6-8" below the roof. Not sure what caused them, but GD covered it for us through our dealership.Originally posted by JoLo*02 View Post2019 Imagine 2400BH
2019 F150 XLT Super Crew, EcoBoost, 6.5' box, Max tow package with 3.55 ratio -
Ok. Thanks for responding. I emailed customer service Wednesday evening but haven’t gotten a response yet. Since I have no idea how long it’ll take to repair, we can’t plan any more trips.Originally posted by StephenO View PostJody & Lora
2021 Imagine XLS 17MKE, built 3/2020
2019 F150 XLT, FX4, 3.5 EB w/Max tow, CC, SBComment
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For what it's worth, when I contacted GD about mine, their reply was to take it into our dealer for review. I'm guessing they needed confirmation that I didn't hit anythingOriginally posted by JoLo*02 View Post
. Once the approval came through it was fixed in a day or two. Nice truck BTW 
2019 Imagine 2400BH
2019 F150 XLT Super Crew, EcoBoost, 6.5' box, Max tow package with 3.55 ratioComment
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Thanks. That’s great news, I’ve been worried it might be a months long ordeal.Originally posted by StephenO View Post
For what it's worth, when I contacted GD about mine, their reply was to take it into our dealer for review. I'm guessing they needed confirmation that I didn't hit anything. Once the approval came through it was fixed in a day or two. Nice truck BTW Jody & Lora
2021 Imagine XLS 17MKE, built 3/2020
2019 F150 XLT, FX4, 3.5 EB w/Max tow, CC, SBComment
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