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  • Build Notification

    Didn't know exactly where to post this question. I ordered an Imagine 2500RL on 1/29/21 through Greeneway RV in Wisconsin Rapids, WI. We are already happy Grand Design owners as we have a 2019 Transcend 28MKS which we will be trading in on the Imagine. Just wondering how we will be notified when our build starts. Is production behind due to the pandemic? Our dealer advised that it could take 12 weeks before delivery. Thank you, Mike
    2021 GD Imagine 2500RL
    2017 Chev Silverado 1500 LTZ 6.2 Max Tow Package
    Blue Ox SwayPro WDH

  • #2
    Originally posted by MikeM View Post
    Didn't know exactly where to post this question. I ordered an Imagine 2500RL on 1/29/21 through Greeneway RV in Wisconsin Rapids, WI. We are already happy Grand Design owners as we have a 2019 Transcend 28MKS which we will be trading in on the Imagine. Just wondering how we will be notified when our build starts. Is production behind due to the pandemic? Our dealer advised that it could take 12 weeks before delivery. Thank you, Mike
    I doubt GD will notify you directly when the build starts. Your dealer could find out through their contacts at GD if they regularly check in to get the status.

    Supply issues due to the pandemic are definitely affecting production's schedule. Your dealer should be able to give you all the details.

    Howard
    Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.

    2017 Ford F-350 DRW, '19 315RLTSPlus

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    • #3
      MikeM

      Just to clarify, this is a forum of Grand Design product owners just like you. We have no insight or information on production order status. Your dealer should be the best resource for this information. Or, you could try contacting Grand Design Customer Service.

      Rob
      Cate & Rob
      (with Border Collies Molly & Angel)
      2015 Reflection 303RLS
      2022 F350 Diesel CC SB SRW Lariat
      Bayham, Ontario, Canada

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      • #4
        Thank you gentlemen.
        2021 GD Imagine 2500RL
        2017 Chev Silverado 1500 LTZ 6.2 Max Tow Package
        Blue Ox SwayPro WDH

        Comment


        • #5
          I tell my customers who order out that we do not receive regular updates on the build status. Really, that would be a monumental task for GD to let all the dealers know the status of individual builds. I let my customers know that when I hear something, they will hear something. The 12 week time frame is a very good ROUGH IDEA.
          Scott M. Barlag, RV Product Specialist, NW Indiana

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          • #6
            Thank you Scott.
            2021 GD Imagine 2500RL
            2017 Chev Silverado 1500 LTZ 6.2 Max Tow Package
            Blue Ox SwayPro WDH

            Comment


            • #7
              Originally posted by SBARLAG View Post
              I tell my customers who order out that we do not receive regular updates on the build status. Really, that would be a monumental task for GD to let all the dealers know the status of individual builds. I let my customers know that when I hear something, they will hear something. The 12 week time frame is a very good ROUGH IDEA.
              Our dealer kept us informed every step of the way - without me prodding. Perhaps they didn't see it as too "monumental" as they did the follow-up work themselves.

              Rob
              Rob & Laura
              U.S. Army Retired (Rob)
              2012 F350 DRW CC Lariat PS 6.7, PullRite OE 18K
              2020 Solitude 310GK-R, MORryde IS and disc brakes, solar, BB LiFePO4, DP windows
              (Previously in a 2016 Reflection 337RLS)
              Full time since 08/2015

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              • #8
                Our dealer gave us a similar 12 week estimate. They promised to let us know when they heard something. The “something” was when the transition team called to say, Your unit has arrived. When would you like to schedule it for pick-up.” 12 weeks was pretty close, but nothing in the meantime.
                Doug & Barb
                2020 Solitude 377MBS-R
                2013 F-150 Lariat SuperCrew SB, 2WD, 3.5 EB, Stock Suspension & Michelin Tires
                No, we don’t pull the Solitude, it’s permanently parked on our campsite in SW Fla.
                Previous: Keystone Premier 31BHPR w/Equalizer 1200 WD Hitch

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                • #9
                  Moved to the Non-Technical channel.

                  I believe that once you get a VIN it is easier to track by your dealer. With all of the "stuff" going on I would have patience and the 12 weeks may be conservative , hopefully you might get it sooner.

                  Brian
                  Brian & Michelle
                  2018 Reflection 29RS Oct.2017 build date, EMS-HW50C , Lippert Remote
                  2015 Chevy 3500HD CC LB Duramax , Reese Elite 18K

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                  • #10
                    MikeM We ordered our Solitude last August. Actual build date was first week of November; one week later than the original production date. Being in California, it took about another 30 days for transport and dealer added stuff, etc. The story at that time was that there was a big shortage of transport drivers. But there also wasn't any significant weather yet. Our unit took about the amount of time that we expected. GD does a better job of this than other brand units that we have ordered. They have no control over supply or transport issues, however. Seems that it was exactly four months from the order to delivery.
                    Dave and Darren Bakersfield, CA
                    2019 GMC Denali dually 4x4 duramax, BW puck hitch, timbrens
                    2015 Chevrolet 3500 CC duramax SB SRW (much loved; replaced with dually)
                    2021 Solitude 390 RK-R (3 A/C, solar, gen, 8K axles DP glass), comfort ride shocks, VIN 03584
                    Max and Riley, our chihuahua/jack russell furbabies

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                    • #11
                      Thank you for all the valuable input.
                      2021 GD Imagine 2500RL
                      2017 Chev Silverado 1500 LTZ 6.2 Max Tow Package
                      Blue Ox SwayPro WDH

                      Comment

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