We just took ownership of a 2022 260RD two days ago and traded in our 2011 Heartland Big Country 3450TS. With our daughter out on her own, we no longer need all the space, length and weight of a 39' unit. For it's size the 260RD has lots of counter space, interior and exterior storage, double the fridge capacity and the ever popular, marriage saving auto leveling. Although our emergency window came open on the 70 mile trip home up I95, there was no shortage of helpful motorist who honked and pointed at "something" which I could not see in my mirrors. We pulled off at the next exit and discovered the window was actually ripped from the handle bracket. Fortunately there was zero damage to the trailer or the window. A good bungee cord held it in place until we arrived home 30 mins later. Upon some reflection (no pun intended) we think the emergency handle was not fully seated during our walkaround at the dealership. Two slightly larger screws and 10 mins later, the window is back to 100%. Additionally, the 1210 fridge seemed to be cooling during our walkaround at the dealership, but honestly, it was 94 humid degrees and anything felt cooler than being outside. Later that evening at home we notice the fridge was not cooling off although the freezer was ice cold. After waiting on hold for two hours with Norcold customer service, I was somehow disconnected. Imagine my glee when that happened;-) We had camping reservations for this Sunday which were made back in May that we changed because we weren't sure we could fix the problem by then. Thanks to my wife's ability to find just about any helpful documentation and video wrt this problem, we finally jumped the DC Fan thermostat switch and the fridge cooled down to 30 degrees in just a couple hours. Needless to say I've ordered a new thermostatic switch as I'd rather pay $20 than tow it 70 miles back to the dealership, drop it off for a few days and then have to drive back to get it again. Regardless of these little issues, we are excited to continue our camping and traveling. Every problem brings an opportunity to learn more about the trailer and all of it's systems. We are thrilled to have joined the GD Forum and look forward to sharing and learning from fellow RVers.
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Let me guess...Richmond dealer? We made the same 70 mile trip north.
I would love to hear more about what you did to get your frig to work. We purchased our 260RD the end of June and have been out twice and the frig will not cool down at all on either propane of electric.Matt & Judy
2022 Reflection 150 series - 260RD
2017 Nissan Titan XD
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Originally posted by Dcon View PostWe just took ownership of a 2022 260RD two days ago and traded in our 2011 Heartland Big Country 3450TS. With our daughter out on her own, we no longer need all the space, length and weight of a 39' unit. For it's size the 260RD has lots of counter space, interior and exterior storage, double the fridge capacity and the ever popular, marriage saving auto leveling. Although our emergency window came open on the 70 mile trip home up I95, there was no shortage of helpful motorist who honked and pointed at "something" which I could not see in my mirrors. We pulled off at the next exit and discovered the window was actually ripped from the handle bracket. Fortunately there was zero damage to the trailer or the window. A good bungee cord held it in place until we arrived home 30 mins later. Upon some reflection (no pun intended) we think the emergency handle was not fully seated during our walkaround at the dealership. Two slightly larger screws and 10 mins later, the window is back to 100%. Additionally, the 1210 fridge seemed to be cooling during our walkaround at the dealership, but honestly, it was 94 humid degrees and anything felt cooler than being outside. Later that evening at home we notice the fridge was not cooling off although the freezer was ice cold. After waiting on hold for two hours with Norcold customer service, I was somehow disconnected. Imagine my glee when that happened;-) We had camping reservations for this Sunday which were made back in May that we changed because we weren't sure we could fix the problem by then. Thanks to my wife's ability to find just about any helpful documentation and video wrt this problem, we finally jumped the DC Fan thermostat switch and the fridge cooled down to 30 degrees in just a couple hours. Needless to say I've ordered a new thermostatic switch as I'd rather pay $20 than tow it 70 miles back to the dealership, drop it off for a few days and then have to drive back to get it again. Regardless of these little issues, we are excited to continue our camping and traveling. Every problem brings an opportunity to learn more about the trailer and all of it's systems. We are thrilled to have joined the GD Forum and look forward to sharing and learning from fellow RVers.
I apologize that it has taken this long for us to welcome you.
BrianBrian & Michelle
2018 Reflection 29RS
2022 Chevy 3500HD
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Originally posted by Dcon View PostEvery problem brings an opportunity to learn more about the trailer and all of it's systems. We are thrilled to have joined the GD Forum and look forward to sharing and learning from fellow RVers.Andi
Brookings SD
2018 Reflection 337RLS
2019 GMC Sierra 3500HD Duramax
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