Just wanted to share with everyone the terrible quality coming out of the grand design factory these days. We have a few months old 2023 337RLS.
1) First issue was that the factory failed to seal / caulk around the entire shower door frame. First weekend out we had water leaking onto the bathroom floor. Had to loosen the sliding door framing, dry it out and properly caulk everything.
2) Driving home the RV had zero trailer brakes. Jacked it up and made manual adjustments and was able to get the brakes tightened and then did some bedding runs to get them conditioned and corrected that problem. They may have eventually tightened up, but too unsafe to wait. Easy fix.
3) No Caulking around the water catching tray below Nautilus control panel. Any water drippings during setup and break down would leak around it. Simple fix.
4) Roof leak over dining slide. Water was flooding in down the wall and pooling under dining table. The geniuses at the factor didn't clean the roof before applying the sealant tape around the edges. They taped right over a bunch of debris and a big beetle. Water flowed right thru the opening and down the wall. Should have been obvious to the installer but also indicates they are doing no water testing at the factory. Fairly easy repair as well, but frustrating.
5) Skylight over shower was completely failed. Busted and cracked at every screw hole and all corners. Every screw was a counter sink drywall screw! Water flooding into the shower. Replaced with Icon skylight using proper stainless flat head screws.
6) Several electrical wires going to the battery were not properly crimped and pulled loose.
7) Trifold sofa was screwed in without any leveling consideration. First night we folded it out it was significantly slowed towards the back of the RV making for a horrible night for the occupant of that bed. Had to pull it apart and level it properly and reset all the screws.
8) Pantry door settled after the first couple of trips to the point it would no longer latch. Had to reposition the door. Easy fix.
9) Screws were protruding from wall in bedroom. Had to dremel them down flat.
10) Crown stables stucking up around edges of carpeting at the transition to the hallway. Simple fix with a hammer.
11) Improperly sealed slam latch door seals on both sides of passthru. Water was leaking into the pass thru during heavy rains. Another simple fix. Just had to adjust seals and doors.
12) Loads of little dings and dents in wood trim. Just used brown markers to touch them up.
13) Not a lot we can do about this one but we have visible gaps in the roof underlayment between panels. You can see and feel the air gaps thru the roof membrane. We've had an inspector out who indicated he's seen this often and it shouldn't be an issue but it's definitely not optimal.
14) Squeaks and loud Pops coming from shower. Dealer I purchased it from diagnosed and said it was normal and nothing they could do.
https://photos.app.goo.gl/LcDsp2bricJU5L4V6
https://photos.app.goo.gl/o793QmqhviMAAzZN8
Other than the shower door, slide roof leak and the skylight, none of these were terrible issues. But the water leaks were egregious and grand design should be ashamed.
We purchased this rig after having 100% previous success with a 2600RB travel trailer. After the experience we've had here, we will definitely have second thoughts about another Grand Design.
1) First issue was that the factory failed to seal / caulk around the entire shower door frame. First weekend out we had water leaking onto the bathroom floor. Had to loosen the sliding door framing, dry it out and properly caulk everything.
2) Driving home the RV had zero trailer brakes. Jacked it up and made manual adjustments and was able to get the brakes tightened and then did some bedding runs to get them conditioned and corrected that problem. They may have eventually tightened up, but too unsafe to wait. Easy fix.
3) No Caulking around the water catching tray below Nautilus control panel. Any water drippings during setup and break down would leak around it. Simple fix.
4) Roof leak over dining slide. Water was flooding in down the wall and pooling under dining table. The geniuses at the factor didn't clean the roof before applying the sealant tape around the edges. They taped right over a bunch of debris and a big beetle. Water flowed right thru the opening and down the wall. Should have been obvious to the installer but also indicates they are doing no water testing at the factory. Fairly easy repair as well, but frustrating.
5) Skylight over shower was completely failed. Busted and cracked at every screw hole and all corners. Every screw was a counter sink drywall screw! Water flooding into the shower. Replaced with Icon skylight using proper stainless flat head screws.
6) Several electrical wires going to the battery were not properly crimped and pulled loose.
7) Trifold sofa was screwed in without any leveling consideration. First night we folded it out it was significantly slowed towards the back of the RV making for a horrible night for the occupant of that bed. Had to pull it apart and level it properly and reset all the screws.
8) Pantry door settled after the first couple of trips to the point it would no longer latch. Had to reposition the door. Easy fix.
9) Screws were protruding from wall in bedroom. Had to dremel them down flat.
10) Crown stables stucking up around edges of carpeting at the transition to the hallway. Simple fix with a hammer.
11) Improperly sealed slam latch door seals on both sides of passthru. Water was leaking into the pass thru during heavy rains. Another simple fix. Just had to adjust seals and doors.
12) Loads of little dings and dents in wood trim. Just used brown markers to touch them up.
13) Not a lot we can do about this one but we have visible gaps in the roof underlayment between panels. You can see and feel the air gaps thru the roof membrane. We've had an inspector out who indicated he's seen this often and it shouldn't be an issue but it's definitely not optimal.
14) Squeaks and loud Pops coming from shower. Dealer I purchased it from diagnosed and said it was normal and nothing they could do.
https://photos.app.goo.gl/LcDsp2bricJU5L4V6
https://photos.app.goo.gl/o793QmqhviMAAzZN8
Other than the shower door, slide roof leak and the skylight, none of these were terrible issues. But the water leaks were egregious and grand design should be ashamed.
We purchased this rig after having 100% previous success with a 2600RB travel trailer. After the experience we've had here, we will definitely have second thoughts about another Grand Design.
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