Hi there -
We purchased our 2019 Grand Design Reflection 320MKS in March and we were so excited based on the reputation of Grand Design. Within our first week, we were confused how Grand Design has such a great reputation. First, the screws began falling out of the cabinets and the trim just fell off the walls, that was the first two weeks. We've seen a number of unfinished pieces in the RV, exposed wires, etc. In under a year, we have had two major plumbing issues causing flooding, one due to the black water flush and one due to the water pump. The kitchen flooring is progressively caving in inside the kitchen near the fridge. The refrigerator has issues constantly. The awnings have issues, the tank indicators have issues, etc.
Is this the typical experience of other Reflection owners? We're not really sure how to handle all of these issues because we have a warranty but as full timers its impossible for us to take this RV in everytime the piece of crap falls apart. At the same time, we dont want to void such an expensive warranty by addressing the issues ourselves. Is there a brand that any of you know that is not as much trouble? We are so disappointed in our purchase and, clearly, this has lost an extreme amount of value with all of the issues.
Any help/advice would be appreciated.
We purchased our 2019 Grand Design Reflection 320MKS in March and we were so excited based on the reputation of Grand Design. Within our first week, we were confused how Grand Design has such a great reputation. First, the screws began falling out of the cabinets and the trim just fell off the walls, that was the first two weeks. We've seen a number of unfinished pieces in the RV, exposed wires, etc. In under a year, we have had two major plumbing issues causing flooding, one due to the black water flush and one due to the water pump. The kitchen flooring is progressively caving in inside the kitchen near the fridge. The refrigerator has issues constantly. The awnings have issues, the tank indicators have issues, etc.
Is this the typical experience of other Reflection owners? We're not really sure how to handle all of these issues because we have a warranty but as full timers its impossible for us to take this RV in everytime the piece of crap falls apart. At the same time, we dont want to void such an expensive warranty by addressing the issues ourselves. Is there a brand that any of you know that is not as much trouble? We are so disappointed in our purchase and, clearly, this has lost an extreme amount of value with all of the issues.
Any help/advice would be appreciated.
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