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Welcome Letter to New Members

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  • Welcome Letter to New Members

    Updated 16 Mar 22

    Thank you for joining the Grand Design Owners’ (Technical) Forum.
    • Advanced user tip: read the linked threads in this letter in a separate browser window. That leaves this browser window open so it's easy to switch back to where you left off in this letter.
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    First Things First
    • Please read the threads linked below that are in the Announcements and Site Feedback channel. Reading these threads will familiarize you with this forum's purpose and rules. The Announcements and Site Feedback channel is also where you're encouraged to provide constructive feedback to the forum moderators about this letter, forum, or any other forum related, non-technical issue.
      • A "channel" is a specific sub-section of the forum. Announcements and Site Feedback, New Member Introductions, and Forum Use are all channels in the Welcome to GDRV's Forum! section of the forum as shown in the picture below.

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    • If you didn't enter your VIN in your profile, please do so now.
      • Having the VIN in your profile makes it easier for GD representatives to assist as there is often build-specific information they must reference.
    • Now set up your signature line.
      • Why is it requested to have a signature line? Because it helps forum members respond intelligently to questions posted about your trailer if they can easily reference the trailer (and tow vehicle) that you own. If you don't own a GD trailer and are "kicking the tires", go ahead and state that, too, in your signature line.
      • Please note that this forum is trying to be user friendly for mobile devices. Keep the signature line to three lines with standard font and text color (please). Long signatures make it difficult to work through the actual message text.

    Introduce Yourself!
    • Once you have a chance to look around the forum, please introduce yourself.

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    "How Do I______?"
    • For the most common “How do I ______ on the Forum?” questions and answers, the Forum Use channel has a list of "How To's".
      • Plan on spending a bit of time in this channel. It will be time well spent!

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    "I'm a can I contribute?"
    • Every owner's input adds to the collective knowledge of forum members. Post what resolved your issue. Post what didn't resolve your issue! Post what was done right (and wrong) while resolving your issue. All of this information is why this forum exists: GD owners helping other GD owners with technical issues.

    Forum Norms
    • Have questions? Please post one question about a system per thread.
    • Before responding to an existing thread, read it in it's entirety. Your question / response may already be answered / posted.
    • A key skill to get the most out of this forum is knowing how to search!
    • Use QUOTE or the tag feature when responding. By doing so the forum member you're writing to will get a notification flag.
    • Want to ask a Grand Design representative a question? Ask the forum first--someone here could know the answer and get it to you quickly. A moderator (or other member) will "tag" the appropriate GD rep if your issue requires information from them. (Best way to contact GD is via Customer Service! Their phone number is on the business card posted on the home page of this forum.)
    • There's a lot of information in the Reference Material (RM) channels under each technical subject area (as shown below). Check them out--you may find very useful info in the RM channels.

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    Puzzled? Ask a Moderator!
    • Don’t worry about asking questions—that’s why this forum exists! Even if it seems “wrong”, post your question and we’ll take it from there. If you'd like to ask a moderator a question, this link provides an introduction and information on the forum's moderators:

    • You'll read references to "drawings" that the moderators have access to (provided to us by Grand Design). The moderators are not permitted to release any of these drawings. GD may release specific drawings to you based on your VIN and requirement, but you'll have to call Customer Service and consult with them.
    • No, there's not a electrical schematic for your GD trailer. (There's been about 100,000 requests for one...but if they do exist they've never been made available to anyone.)

    • The goal of this letter was to familiarize you with how to get the most from this forum. Did it fulfill that purpose? How can we make it better? The moderators want (and would appreciate) your feedback. (Post a response right here in this thread.)

    Again, Welcome!
    • We look forward to your participation on GD’s technical forum.

    Grand Design Owners’ Forum Moderators
    The moderators for this site are not GDRV employees, but we do own GDRV products.

    TucsonJim (Jim)
    Cate&Rob (Rob)
    howson (Howard)
    Country Campers (Brian)
    ncitro (Neil)

    P.S. Many thanks to the following forum members for their input on this Welcome Letter: Andi (this was her idea and she drafted the first version); OurNewEra, bertschb, Yoda and Canyonlight
    Last edited by howson; 03-16-2022, 06:36 AM.
    Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.

    2017 Ford F-350 DRW, '19 315RLTSPlus