We recently purchased a new Solitude 310 GK and have loved everything about the trailer with the exception of the television reception. When hooked up to park cable pedestal the picture in the living room is snowy and the television in the bedroom does not receive a signal. After reviewing this topic on several forums have tried the basic fixes, making sure that the OTA antenna booster is off, going through the set up function to set the tv to cable, completing a channel scan, checking connections at the television and exterior of jack plate but still cannot get a signal in the bedroom or a clear picture in the living room. We have had friends in the park with us and their televisions have bean clear so know it has not been a systemic problem with the park feeds. Has anyone experienced this problem? Any additional suggestions would be appreciated
Announcement
Collapse
No announcement yet.
Poor cable reception
Collapse
X
-
Jeffk365
Welcome to our owners technical forum.
Since these connections all come together at the booster switch, I would start there. Pull this out and make sure all the connections are in the right places (written in small print on the circuit board) and connections are tight. Next step would be a length of coax cable and some connectors. Bypass different sections of built-in coax to look for the problem. Try the new coax straight to each TV. Try the new coax from post directly to booster input. Try the new coax from booster connection directly to TV . . . and so on.
RobCate & Rob
(with Border Collies Molly & Angel + Kitties Hazel & Elsie)
2015 Reflection 303RLS
2022 F350 Diesel CC SB SRW Lariat
Bayham, Ontario, Canada
-
-
Originally posted by Jeffk365 View PostThanks for the advice, hopefully, bypassing connections per Cate and Rob’s suggestion will isolate the problem. If it turns out to be a booster switch, what was required from GD to get them to send you a new one?
RobRob & Barb
2022 RAM 3500 Big Horn, 6.7 Cummins HO/Aisin
2022 Solitude 378MBS
Comment
-
Originally posted by Jeffk365 View PostThanks for the advice, hopefully, bypassing connections per Cate and Rob’s suggestion will isolate the problem. If it turns out to be a booster switch, what was required from GD to get them to send you a new one?
(another Rob)Cate & Rob
(with Border Collies Molly & Angel + Kitties Hazel & Elsie)
2015 Reflection 303RLS
2022 F350 Diesel CC SB SRW Lariat
Bayham, Ontario, Canada
Comment
-
Rob Second Chance was or is having issues with the BR TV in their new 310 Solitude as well. I do not recall his findings or resolution but hopefully rob will chime in with his feedback.
DanDan & Carol
2014 303RLS Reflection #185 (10/2013 build)
2012 Silverado LTZ Crew Duramax 2500HD - 2700/16K Pullrite Superglide
Comment
-
Originally posted by Canyonlight View PostRob Second Chance was or is having issues with the BR TV in their new 310 Solitude as well. I do not recall his findings or resolution but hopefully rob will chime in with his feedback.
Dan
RobRob & Laura
U.S. Army Retired (Rob)
2012 F350 DRW CC Lariat PS 6.7, PullRite OE 18K
2020 Solitude 310GK-R, MORryde IS and disc brakes, solar, BB LiFePO4, DP windows
(Previously in a 2016 Reflection 337RLS)
Full time since 08/2015
Comment
-
Originally posted by Jeffk365 View PostWe recently purchased a new Solitude 310 GK and have loved everything about the trailer with the exception of the television reception. When hooked up to park cable pedestal the picture in the living room is snowy and the television in the bedroom does not receive a signal. After reviewing this topic on several forums have tried the basic fixes, making sure that the OTA antenna booster is off, going through the set up function to set the tv to cable, completing a channel scan, checking connections at the television and exterior of jack plate but still cannot get a signal in the bedroom or a clear picture in the living room. We have had friends in the park with us and their televisions have bean clear so know it has not been a systemic problem with the park feeds. Has anyone experienced this problem? Any additional suggestions would be appreciated
Cindy
2019 Solitude 310GK2021 Chevy Silverado 3500 HD Dualy
2022 Solitude 3330RE
Cindy & Xena
Comment
-
Originally posted by Cindy View Post
I've had a problem with my Satellite connection in the bedroom. Dish had me run a direct line from satellite to Wally box and it works just fine. I see below the suggestion to pull the booster switch. Is this the thing in the Control area where you connect to either satellite or cable? And do I just unscrew the 'box' to check the connections? Thanks,
Cindy
2019 Solitude 310GK
This is what the one on my 315RLTS looks like (front and back):
HowardForum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
2017 Ford F-350 DRW, '19 315RLTSPlus
Comment
-
Cindy -- be advised that the white wires (with the blue connectors) in the second photo, previous post, has 12v "sitting" on it. Please use appropriate caution if 12v power is still "live" in the camper.Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
2017 Ford F-350 DRW, '19 315RLTSPlus
Comment
-
Cindy2021 Chevy Silverado 3500 HD Dualy
2022 Solitude 3330RE
Cindy & Xena
Comment
-
Originally posted by Cindy View Post
Yikes power ! I think I'll react like when I owned a home, go to the fuse box and cut the power to that area. The photo's look like the bedroom connection, is that right?
Cindy
The picture that Howard posted is the booster. I had a bad one that would work with the antenna signal but would not let cable signal through. After a few hours of troubleshooting is narrowed it down to the booster. Called GD customer service and explained the issue and how I isolated it to the booster and was sent a replacement.
RobRob & Barb
2022 RAM 3500 Big Horn, 6.7 Cummins HO/Aisin
2022 Solitude 378MBS
Comment
Comment