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Please include the year, make and model of your GDRV ("2019 Reflection 315RLTS") along with the make and model of the component with the issue ("Dometic RM1350 refrigerator", "Furrion FMCM15-BL microwave", etc) in your question.
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Norcold 18 cu ft 4 door fridge door alarm

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  • Norcold 18 cu ft 4 door fridge door alarm

    Hello,
    Our Norcold 4 door fridge (model # 2118SSM2) is randomly alarming with a door ajar/open alarm code = dr. This happens at random times with no apparent cause. Our 310GK is level and often the fridge has not been entered/opened for several hours when the alarm sounds. Pushing slightly on the right fridge door will silence the alarm for a period of time (e.g., sometimes hours, other times minutes). Our dealer has been unable to duplicate the condition (even with an owner provided video) and they haven't provided a solution. We are growing very tired of the late night wakeup calls the fridge alarm is providing. Has anyone experienced this? More importantly, is there a known fix for this?
    Any help you can provide would be greatly appreciated.

  • #2
    Hi, we have a similar model (2118SST) and issue and occurred on the very first use. I had initially called a mobil tech and after some troubleshooting over the phone, he was convinced it was the left door light switch so I ordered one. Still have not received it, so last night we did more trouble shooting and bypassed that switch; same issue. After investigating more we found that the doors are not consistently depressing the switch enough to cause it to turn off the light so the system thinks the door(s) is open. Have read many times over that this can be corrected by removing the doors and placing a washer on the lower pin which raises the doors enough to properly depress the switch. Plan to perform this correction tonight. Hope it works as well as the tests we performed after identifying the actual cause.

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    • #3
      Originally posted by JLaRue View Post
      Hi, we have a similar model (2118SST) and issue and occurred on the very first use. I had initially called a mobil tech and after some troubleshooting over the phone, he was convinced it was the left door light switch so I ordered one. Still have not received it, so last night we did more trouble shooting and bypassed that switch; same issue. After investigating more we found that the doors are not consistently depressing the switch enough to cause it to turn off the light so the system thinks the door(s) is open. Have read many times over that this can be corrected by removing the doors and placing a washer on the lower pin which raises the doors enough to properly depress the switch. Plan to perform this correction tonight. Hope it works as well as the tests we performed after identifying the actual cause.
      Another benefit of raising the door with the washer is that it will help elevate the flapper on the left side so that it doesn't drag and will flip easier.

      Jim
      The moderators for this site are not GDRV employees, but we do own GDRV products.

      Jim and Ginnie
      2017 Reflection 297RSTS

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