We bought our new 2022 Reflection 295RL Fifth Wheel last fall. This past weekend was our first camping trip with it.
When packing at home, we noticed the refrigerator wasn't cooling down as fast as our other campers have. We figured we just didn't give it enough time - and thought by the time we got to the campsite it would be fine.
Once we got to the campground, I opened the refrigerator and the smell of ammonia was so strong, it took my breath away. Soon the entire camper was overtaken with the smell.
We called the Wixom, MI service department immediately - only to find out they couldn't get us in until JULY. They told us to call around to other locations, and the earliest we could get an appointment is June (a month from now).
We weren't able to use our BRAND NEW camper - we had friends and family camping with us, so we had to go and get tents and coolers so that we could camp.
Has anyone ever had this experience? I am really hoping that someone at Grand Design will help and get this fixed ASAP. I have reservations all summer, and I don't know if I should cancel our plans.
When packing at home, we noticed the refrigerator wasn't cooling down as fast as our other campers have. We figured we just didn't give it enough time - and thought by the time we got to the campsite it would be fine.
Once we got to the campground, I opened the refrigerator and the smell of ammonia was so strong, it took my breath away. Soon the entire camper was overtaken with the smell.
We called the Wixom, MI service department immediately - only to find out they couldn't get us in until JULY. They told us to call around to other locations, and the earliest we could get an appointment is June (a month from now).
We weren't able to use our BRAND NEW camper - we had friends and family camping with us, so we had to go and get tents and coolers so that we could camp.
Has anyone ever had this experience? I am really hoping that someone at Grand Design will help and get this fixed ASAP. I have reservations all summer, and I don't know if I should cancel our plans.
Comment