On our newly acquired Imagine 2670MK, I am unable to attach the sprayer unit to the Spray Port that is located at the rear of the unit. It attaches just fine to the one up front that has the hot and cold knobs. It almost seems like the internal mechanism is not positioned correctly so that it will not allow the hose end unit to go in far enough to be able to grab. This has nothing to do with water pressure, as I've tried it both ways. I have talked to my dealer and sent him pictures, but have not received any call back after over 48 hours.
I have seen other posts about the need to press extra hard with the rear attachment. Believe me, that has been tried and definitely no amount of pressure will get it to attach. The front unit has no problem whatsoever. Is it possible the one is defective?
I have seen other posts about the need to press extra hard with the rear attachment. Believe me, that has been tried and definitely no amount of pressure will get it to attach. The front unit has no problem whatsoever. Is it possible the one is defective?
Comment