Slide Bulb Seal "Chewed Up"

[Moe]

I purchased a 2020 Imagine 2450RL in March of this year, and noticed that the a/m problem exists with my dinette slide as well. I pointed it out to the dealership during my PDI. The bulb seal on both sides of the slide are "chewed" up near the bottom of the seal directly adjacent to the slide tracks. One can easily observe the slide track rubbing against the bulb seal. The dealership indicated that the bulb seal was installed incorrectly and have ordered new seals under warranty... I have been waiting nearly 2 months for these seals to come in...no sign of them. I hope this isn't going to be a recurring problem! I am already doubting that my purchase was a good one... not a good feeling considering I haven't taken delivery yet. Moe

[Cate&Rob]

The bulb seal on both sides of the slide are "chewed" up near the bottom of the seal directly adjacent to the slide tracks.

Hi Moe,

I think we might be mixing up two different concerns here. (I am waiting for the OP to clarify exactly where his concern is.)

From your description, you have a Schwintek slide where the drive rack is rubbing the bulb seal. A picture would be great, but I realize your rig is at the dealer.
Lets start this discussion from the other end . Attached is a picture of the Schwintek slide on my 2015 Reflection. The wiper seal has to be cut away to clear the rack, but bulb seal should be just clear of or lightly brushing the rack. Many many in/out cycles of this slide and these are the original seals, so once set up correctly, the design is durable.

Rob

[howson]

I purchased a 2020 Imagine 2450RL in March of this year, and noticed that the a/m problem exists with my dinette slide as well. I pointed it out to the dealership during my PDI. The bulb seal on both sides of the slide are "chewed" up near the bottom of the seal directly adjacent to the slide tracks. One can easily observe the slide track rubbing against the bulb seal. The dealership indicated that the bulb seal was installed incorrectly and have ordered new seals under warranty... I have been waiting nearly 2 months for these seals to come in...no sign of them. I hope this isn't going to be a recurring problem! I am already doubting that my purchase was a good one... not a good feeling considering I haven't taken delivery yet. Moe

Moe,
We'd be happy to discuss this issue, but out of respect to the OP ("original poster"), if you'd like to have that discussion I can move your post to it's own thread. If you'd like that, let me know and I'll make it happen. Otherwise please don't think you're being ignored--that's not the case--we try to keep a single thread on a single topic. (We're not always successful but we try!)

Howard

[Moe]

Moe,
We'd be happy to discuss this issue, but out of respect to the OP ("original poster"), if you'd like to have that discussion I can move your post to it's own thread. If you'd like that, let me know and I'll make it happen. Otherwise please don't think you're being ignored--that's not the case--we try to keep a single thread on a single topic. (We're not always successful but we try!)

Howard

Sounds good Howard...it should be moved to it's own thread... I read the OP text a little quick without realizing we were talking about two different seals. My issue is with the bulb seal on the Schwintek slide.

[Moe]

Hi Moe,

I think we might be mixing up two different concerns here. (I am waiting for the OP to clarify exactly where his concern is.)

From your description, you have a Schwintek slide where the drive rack is rubbing the bulb seal. A picture would be great, but I realize your rig is at the dealer.
Lets start this discussion from the other end . Attached is a picture of the Schwintek slide on my 2015 Reflection. The wiper seal has to be cut away to clear the rack, but bulb seal should be just clear of or lightly brushing the rack. Many many in/out cycles of this slide and these are the original seals, so once set up correctly, the design is durable.

Rob

Thanks for sharing your pic Rob... I have essentially the same setup, with the exception of the bulb seal on both sides of the slide are shredded where it is in direct contact with the slide track...I would say there is about 1/4 inch of rubber chewed up. I wouldn't expect this much damage on a slide that hasn't seen any service yet. I hope the dealership identifies the problem and corrects it, rather than just replacing the bulb seal... it's a 8 hour drive round trip for me to attend the dealership. I will post an update once the work order has been completed.

[howson]

Sounds good Howard...it should be moved to it's own thread... I read the OP text a little quick without realizing we were talking about two different seals. My issue is with the bulb seal on the Schwintek slide.

Here's your thread, Moe! And thanks for understanding.

-Howard

[Cate&Rob]

Moe
Hi Moe & Donna,

Take that picture with you and ask the dealer if his repair is going to look like this picture, 5 years from now?
If not, he hasn't got it right .

Rob

[Moe]

Moe
Hi Moe & Donna,

Take that picture with you and ask the dealer if his repair is going to look like this picture, 5 years from now?
If not, he hasn't got it right .

Rob

That is a great idea Rob... I will do that.

[howson]

I purchased a 2020 Imagine 2450RL in March of this year, and noticed that the a/m problem exists with my dinette slide as well. I pointed it out to the dealership during my PDI. The bulb seal on both sides of the slide are "chewed" up near the bottom of the seal directly adjacent to the slide tracks. One can easily observe the slide track rubbing against the bulb seal. The dealership indicated that the bulb seal was installed incorrectly and have ordered new seals under warranty... I have been waiting nearly 2 months for these seals to come in...no sign of them. I hope this isn't going to be a recurring problem! I am already doubting that my purchase was a good one... not a good feeling considering I haven't taken delivery yet. Moe

Moe,
Call Grand Design Customer Service on Monday @ 574-825-9679. They can verify whether or not the dealer actually ordered the replacement seals as everything is tracked by VIN.

Howard

[Moe]

Moe,
Call Grand Design Customer Service on Monday @ 574-825-9679. They can verify whether or not the dealer actually ordered the replacement seals as everything is tracked by VIN.

Howard

That is a great tip. Thanks Howard.

[l00ph0le]

Moe, I purchased a 230RL in February and noticed the same thing after I took it home, it's my first RV and I didn't notice that in PDI. However, I called GD first and filed the claim, and gave them my dealership, and then they told me to call the dealership. All told in 10 days, they had the parts and the swap took an hour. The tech informed me the slides were in backward and that's why it tore exactly at the track like yours. Stay on top of the dealership and always call GD to make sure the dealership is not just playing you. BTW if I didn't have a slide topper I totally could have swapped it myself.

[Moe]

Moe, I purchased a 230RL in February and noticed the same thing after I took it home, it's my first RV and I didn't notice that in PDI. However, I called GD first and filed the claim, and gave them my dealership, and then they told me to call the dealership. All told in 10 days, they had the parts and the swap took an hour. The tech informed me the slides were in backward and that's why it tore exactly at the track like yours. Stay on top of the dealership and always call GD to make sure the dealership is not just playing you. BTW if I didn't have a slide topper I totally could have swapped it myself.

Thanks for sharing your info with me. When you are saying that "the slides were in backwards", are you referring to the rails themselves, because they don't seem to be directional? I am glad it isn't a big job, but I sure would like to get it done.... 3 1/2 months and counting for the parts (slide seals and other stuff)...I confirmed with GD that the dealership ordered the parts in March...still no sign of it

[howson]

Thanks for sharing your info with me. When you are saying that "the slides were in backwards", are you referring to the rails themselves, because they don't seem to be directional? I am glad it isn't a big job, but I sure would like to get it done.... 3 1/2 months and counting for the parts (slide seals and other stuff)...I confirmed with GD that the dealership ordered the parts in March...still no sign of it

GDRV-Megan ,
Moe's VIN is in his profile. As you can read in this thread, Customer Service verified replacement parts were ordered by the dealer (in March!) but haven't arrived yet.

Can you please look into this for him?

TIA!

Howard

[Moe]

GDRV-Megan ,
Moe's VIN is in his profile. As you can read in this thread, Customer Service verified replacement parts were ordered by the dealer (in March!) but haven't arrived yet.

Can you please look into this for him?

TIA!

Howard

Thanks Howard for giving GD a little encouragement. I doubt this one can be blamed on COVID.

[GDRV-Megan]

Thanks Howard for giving GD a little encouragement. I doubt this one can be blamed on COVID.

Moe, I would recommend reaching out to your dealer. These items are listed as a "dealer pick up", so that means that your dealer has decided to pick the items up from us instead of us shipping them. The parts are showing as all here and ready for pick up.