Slide Out Intermittent Issue

[scdock]

Hello, I have a 2021 Imagine 2670MK which has developed an intermittent issue when opening/closing the slide on the curb side (kitchen). When opening, the slide will go out about 6 inches and stop. When I try to retract nothing happens. I wait a few seconds and am able to retract. I try to extend again and the same thing happens. After a few attempts the slide will finally go all the way out. I've experienced the same trying to retract from a fully open position. This has happened both on battery (full charge) and shore power. Do I just need to recalibrate the slide as outlined in the Schwintek manual e.g. extend 4 inches, retract and repeat the process 5-6 times, fully extend then retract 4 inches then fully extend and repeat 5-6 times? We've only been out 4 times so wouldn't expect to have a syncro issue in such a short period of time. Any advice/guidance would be greatly appreciated.

[d2reid]

Some where there is a slide controller. The LED lights will give you a trouble shooting code to look up. Here is the LCI guide.

One known problem with the slides is the auto-resetting breaker, many have changed the 50amp breaker to an 80amp break. The 50amp trips, then resets, then trips. That is one possibility.

The other thing could be a motor going bad or some other thing causing one side of the slide to drag. I have seen posts about screws in inappropriate places gouging the side of the slide and making it drag. When the motors get out of synch the controller stops them, throws a code, and then will start up again. Find the slide controller and look for a code. I'll bet howson has a bunch of links on how to check the breaker also.

[scdock]

Thanks for the advice. I'll check the slide controller this evening to see if any codes are coming up.

[howson]

scdock
Resyncing is a good place to start. Verifying the battery (and/or converter) voltage while the slide is moving is also a good troubleshooting step. (Yet another reason to have a battery monitor that you can view on your phone to see what's happening in real time.)

In addition to d2reid 's link to the manual, LCI has a lot of material here: https://support.lci1.com/in-wall-slide-out

[scdock]

howson
Thanks as well for the advice. I've reviewed a few videos on Youtube and sounds like resyncing should correct the problem. I'll update the post after I run through the process.

[scdock]

howson d2reid
I tried to close the slide last night and the error light indicated a wiring issue between the controller and motor 1. I set the controller to override and was able to close and re-open the slide. While doing so it was very apparent the 2 motors were out of sync, at least 4 inches. After running through the manual override I had the same problem with the slide moving 2 inches and stopping. I ran the manual override again, full retract and full extend. I then retracted about 8 inches and then fully extended and went through this cycle 3 times (based on the GD video) and took the controller out of manual mode. Both motors were now in sync and I was able to retract and extend the slide with no issues. Hopefully this fix will stick for a while. I'm still not sure how the motors got so out of sync on such a new slide that has probably been open and closed no more than a dozen times. Thanks to both of you for your responses.

[howson]

Thanks to both of you for your responses.

Glad to be of some help and thanks for the follow-up.

At this point, if you remember to hold down the button for a few seconds after the slide stops, unless there's an issue it should stay in sync. The key to the Schwintek is holding down that button for a few seconds as it reaches it's limit (either in or out).

[scdock]

howson
I did see the guidance to hold the button for 3-5 seconds when both engaging and retracting. I'll make sure to do that going forward. Thanks again.

[d2reid]

I tried to close the slide last night and the error light indicated a wiring issue between the controller and motor 1.

I am really hoping that your problem is resolved. And I kind of hate to rain on the parade, but I thought I had better give you a heads up, not saying this is happening, just sharing that it happened to me.

One of my motors had a broken wire at the connector. Sometimes the connection leaned on way and worked, sometimes it leaned another way and failed. I got the same error code that you got. After several weeks intermittent problems it finally failed for good. When the tech got the motor out this is what he found.

[scdock]

d2reid
I appreciate the heads up. We were out this weekend and everything seemed to function properly. Hopefully we won't have the same experience you did with the broken wire!!