We bought a 2021 RD260 with the Schwintek in walls slide and, having come from a 20-year old sold rail rack and pinion, I was not impressed with the Schwintek system - it seamed weak.
My assumptions were correct as within a week of getting the trailer the slide jumped an aluminum tooth and was miss aligned top to bottom - the top was out 2" while the bottom of the slide closed tight to the trailer body. We initiated a warranty service request and the unit was inspected and diagnosed with damage to the tracks, skipped tooth and needing new H columns and tracks. "Fast" forward 3-months the replacement parts arrive and were installed (in February - aint going nowhere in Canada that time of year!). Come May 2021 we use the trailer for 4-weeks and again the slide is out of aliment; this time the bottom closes tight and the top is out 1 1/2".
"Fast" forward another 4 months and replacement parts have arrived at the RV dealer and were found to be broken and cannot be installed.
My frustration is un-describable with getting a brand new trailer and only being able to use it for 35 of some 400-days, and counting. Do I have to wait another 3-months for the replacement to the replacement parts arrive?
I don't know if this is deliberate sandbagging to hold off the shelf parts until the warranty runs or or not - we shall see....to be continued....
My assumptions were correct as within a week of getting the trailer the slide jumped an aluminum tooth and was miss aligned top to bottom - the top was out 2" while the bottom of the slide closed tight to the trailer body. We initiated a warranty service request and the unit was inspected and diagnosed with damage to the tracks, skipped tooth and needing new H columns and tracks. "Fast" forward 3-months the replacement parts arrive and were installed (in February - aint going nowhere in Canada that time of year!). Come May 2021 we use the trailer for 4-weeks and again the slide is out of aliment; this time the bottom closes tight and the top is out 1 1/2".
"Fast" forward another 4 months and replacement parts have arrived at the RV dealer and were found to be broken and cannot be installed.
My frustration is un-describable with getting a brand new trailer and only being able to use it for 35 of some 400-days, and counting. Do I have to wait another 3-months for the replacement to the replacement parts arrive?
I don't know if this is deliberate sandbagging to hold off the shelf parts until the warranty runs or or not - we shall see....to be continued....
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