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Hi, We are new owners of a Transcend XPLOR 315BH. When we purchased our new unit a month ago we picked it up at the dealers. As we drove off the door where the griddle was at came open. We did not notice it until later down the road. The drip pan came out and we are looking for a replacement for it. We cannot seem to find anything online. Does anyone know where we can purchase one?
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Give Grand Design Customer Service (GDCS) a call. Their number is on the main page of this forum, right side. Have your VIN handy (they'll need it). GD might send you one as a goodwill gesture.Originally posted by linshameee View PostForum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
2017 Ford F-350 DRW, '19 315RLTSPlus -
Found the one we have. But I can't find the manufacturer that makes these.Comment
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It's Capital Grill.Originally posted by linshameee View Post
Which does make me smile, since the area I'm located in has a very upscale dining establishment that does business under that name.Mike
2017 Imagine 2800BH pushing a 2019 Ford F150 Platinum
Formerly: 2002 Rockwood Popup
Location: MassachusettsComment
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