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  • RE: Build Out Spec Sheets

    Does anyone know how to obtain a build out spec sheet of all my option on my new RV? I own a 2021 G.D. Reflection 315RLTS. I supplied the VIN to both G.D. & dealership.
    I am getting the run around from the dealership & manufacturer. Each tells me the other is responsible.
    I have a copy of my pick up truck & last travel trailer with specific, in depth information vs what G.D. sent.

    Maybe somebody can give me a direction, email, or telephone number to try. I already tried G.D. Sales, Service, & customer support/warranty.
    My interruption of a build sheet list each individual part by name & model number. I have attached what dealership sent me. See attachment.
    Attached Files

  • #2
    Originally posted by KEN9XL View Post
    Does anyone know how to obtain a build out spec sheet of all my option on my new RV? I own a 2021 G.D. Reflection 315RLTS. I supplied the VIN to both G.D. & dealership.
    I am getting the run around from the dealership & manufacturer. Each tells me the other is responsible.
    I have a copy of my pick up truck & last travel trailer with specific, in depth information vs what G.D. sent.

    Maybe somebody can give me a direction, email, or telephone number to try. I already tried G.D. Sales, Service, & customer support/warranty.
    My interruption of a build sheet list each individual part by name & model number. I have attached what dealership sent me. See attachment.
    Have you looked in the large folder/case that GD provided with the trailer. It had all the paperwork in it. I have a sheet in mine listing all the major appliances with serial numbers.
    2018 Reflection 150 Series 220RK 5th whee, Star White 2022 F350 King Ranch CC Long bed (HAL) (CCC 4062lbs), B&W 25K OEM Companion,. SteadyFast system, Trailer reverse lights, rear receiver spare tire holder, storage tube, sumo springs, Victron MultiPlus 12/120/3000, Solar, Custom 6K axles upgrade, and other modifications.

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    • #3
      Both my GD trailers, Sheets that Yoda states
      2021 Reflection 337RLS, 2021 Silverado 3500HD 6.6 gas. Nellie the wonder boxer

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      • #4
        Originally posted by KEN9XL View Post
        Does anyone know how to obtain a build out spec sheet of all my option on my new RV? I own a 2021 G.D. Reflection 315RLTS. I supplied the VIN to both G.D. & dealership.
        I am getting the run around from the dealership & manufacturer. Each tells me the other is responsible.
        I have a copy of my pick up truck & last travel trailer with specific, in depth information vs what G.D. sent.

        Maybe somebody can give me a direction, email, or telephone number to try. I already tried G.D. Sales, Service, & customer support/warranty.
        My interruption of a build sheet list each individual part by name & model number. I have attached what dealership sent me. See attachment.
        In the paperwork that came with my IMAGINE, there is a "Vehicle Weight Information Sheet" that lists the VIN and all of the weights and capacities, and then there is another sheet called "IMAGINE Serial Number Data Sheet". That sheet lists the last 4 digits of the VIN, the build date, and the manufacturer and serial number of each component (axles, TV, Microwave, etc.) that was used in the build. When you talk to Grand Design, you might ask for those sheets if you don't have them. Aside from the various manuals and warranties, those were the only data sheets I got in my ownership package.

        I hope this helps.
        Bob
        Last edited by RJAPCOK; 07-17-2021, 12:07 PM.
        Bob & Lynne

        2020 Imagine 2970RL
        2019 GMC Sierra 2500 Denali HD 4x4 Duramax

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        • #5
          Originally posted by Yoda View Post

          Have you looked in the large folder/case that GD provided with the trailer. It had all the paperwork in it. I have a sheet in mine listing all the major appliances with serial numbers.
          Yes, not there ... received a brief hand written form only.

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          • #6
            Originally posted by RJAPCOK View Post

            In the paperwork that came with my IMAGINE, there is a "Vehicle Weight Information Sheet" that lists the VIN and all of the weights and capacities, and then there is another sheet called "IMAGINE Serial Number Data Sheet". That sheet lists the last 4 digits of the VIN, the build date, and the manufacturer and serial number of each component (axles, TV, Microwave, etc.) that was used in the build. When you talk to Grand Design, you might ask for those sheets if you don't have them. Aside from the various manuals and warranties, those were the only data sheets I got in my ownership package.

            I hope this helps.
            Bob


            Yes, mine did come with the vehicle weight sheet which I was very surprised at.
            Yep, the Reflection data sheet with VIN, has six components and serial numbers, all hand written, not typed.
            I got the booklets without an issue and the only thing I supposedly had to warranty separately was the frig.
            I find that hard to believe. Other booklets on appliances either have this information hidden in them or it is missing.
            On previous RV, I always had to submit a half dozen or so extra warranty information slips.

            Guess I will just call G.D. and try again. There customer service is brutal, anywhere from 45 - 75 minutes wait time to be answered.

            Thanks again,
            Ken

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