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  • Question on Pin Box & voiding warranty

    Dealership today stated that the Roto Flex pin box was the "only" approved pin box for Solitude we are looking at 310GK.
    I currently have a Big Sky that am trading that has a Moryde Pin Box (yes similar weight class 16K) that I would like to swap out.
    Dealer said could not be done without voiding warranty.....is this a sales pitch or true?

  • #2
    Lippert has several approved pin boxes. The dealer is full of black tank material. If you are unsure, call either GD or Lippert and find out if the model of pin box is approved for your trailer. The latest models of Solitudes are factory delivered with the MorRyde pin box btw...
    2017 310GK

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    • #3
      Welcome to the forum RV4Fun! Jeff is spot on about contacting GDRV about this. The phone number is 574-825-9679 for customer service. They are very helpful.

      Jim
      Jim and Ginnie
      2024 Solitude 310GK
      GDRV Technical Forum Moderator
      GDRV Rally Support Coordinator

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      • #4
        Originally posted by RV4FUN View Post
        ...I currently have a Big Sky that am trading that has a Moryde Pin Box (yes similar weight class 16K) that I would like to swap out. Dealer said could not be done without voiding warranty.....is this a sales pitch or true?
        As JeffC pointed out above, Soltiudes are now shipping from the factory with the MORryde pinbox. Pretty sure that doesn't void the warranty :-)

        Brian & Kellie
        2020 Grand Design Solitude 310GK-R, FBP, MORryde IS, 1,460w solar and 540ah BBGC3
        2020 Ford F-350 Platinum SRW PSD Tremor, 60g TF fuel tank, Hensley BD3-F air bag hitch

        Previous setups:
        2019 Grand Design Solitude 373FB-R, 2019 Ford F-350 Platinum DRW Powerstroke, Hensley BD5 air bag hitch
        2016 Grand Design Reflection 318RST, 2016 GMC 3500 Denali SRW Duramax, Hensley BD3 air bag hitch

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        • #5
          Originally posted by RV4FUN View Post
          Dealership today stated that the Roto Flex pin box was the "only" approved pin box for Solitude we are looking at 310GK.
          I currently have a Big Sky that am trading that has a Moryde Pin Box (yes similar weight class 16K) that I would like to swap out.
          Dealer said could not be done without voiding warranty.....is this a sales pitch or true?
          Dealer doesn't know what they're talking about - or is trying to make one of your legs longer than the other. GD installed the RotoFlex pin boxes on the Solitudes until about mid-2020 manufacturing run and then switched over to the MORryde pin boxes. Some dealers still have a number of the earlier-run units on the lots with the RotoFlex. If you're looking at a new Solitude, you don't have to do anything since it will come with a dampened pin box, anyway.

          Rob
          Rob & Laura
          U.S. Army Retired (Rob)
          2012 F350 DRW CC Lariat PS 6.7, PullRite OE 18K
          2020 Solitude 310GK-R, MORryde IS and disc brakes, solar, BB LiFePO4, DP windows
          (Previously in a 2016 Reflection 337RLS)
          Full time since 08/2015

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          • #6
            Thanks.....will discuss with dealership. Plan on picking up Solitude 310GK in a week or so when it is ready for PDI.....I think I will swap out the pin box.....as I do believe the Moryde is a superior pin box.
            I will also make sure the Moryde pin box will works(size and rating) with the Solitude

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            • #7
              Originally posted by RV4FUN View Post
              Dealership today stated that the Roto Flex pin box was the "only" approved pin box for Solitude we are looking at 310GK.
              I currently have a Big Sky that am trading that has a Moryde Pin Box (yes similar weight class 16K) that I would like to swap out.
              Dealer said could not be done without voiding warranty.....is this a sales pitch or true?
              HI there! I just wanted you to know that the dealer's statement is not accurate regarding voided warranty if you were to change out your pinbox. You may use any pinbox as long as it fits the bolt hold pattern (I believe we are using a 1621 currently) and it matches the weight of the GVWR.

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              • #8
                Hello, You can mount any type Grand Design Factory Approved pin box. Email Grand Design Customer Service, with your 5th Wheel info, and what you plan to install. I have a Reese Goose Box 20K on my 2020 397TH Momentum. This doesn't use a 5th wheel hitch it uses the ball in the bed same as the goose neck trailers. This unit pulls like a DreamI All you do is put air as the per instructions. I use 38 PSI.I have also installed a Maytag 22 cf. Side by Side ran water to the sideout and a 3000 watt GoPower Inverter with 4 AMG Lifeline batteries.

                Reece makes the Airborn pin also works well.
                Good Luck.

                FINTEX
                2015 CHEV 3500HD DW
                2020 397TH Momentum

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