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Bad Day Towing My New XLS 15 FLE: What to check after towing accident?

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  • Bad Day Towing My New XLS 15 FLE: What to check after towing accident?

    Hi All,

    Today was a rough day... let me go back a couple days and set the stage for this story and my follow up questions. Last week 6/8 my wife and I picked up our brand new 2021 Imagine XLS 15FLE in Salt Lake City.

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    After picking it up we towed it to my sons house about 45 minutes to an hour away and everything went great. We spent the past five nights in front of his house setting things up doing some initial modifications (full time bed, micro air easy start on Air Conditioner, hitch lock, coupler lock, etc.) This morning we were supposed to head toward Phoenix Arizona to visit my wife's parents for a couple days.

    This morning we got everything ready, packed all up and put away nice and neat... I hooked up the trailer to the WDH without issue. Since this was our first time doing this since we sold our last trailer about 9 years ago my wife and I walked through all the safety checks together:
    • Hitch connected and pinned
    • 7-way plugged in
    • safety chain attached, trailer emergency disconnect attached
    • Shore power cord secured
    • Slide in
    • compartments locked
    • all lights functioning
    YAY! time to go, we load in the truck and slowly pull away, feeling good... AND THEN....

    I tap the brakes to slow down as we are approaching a stop sign and the trailer jerks and bounces... I stop short of the stop sign, put the truck in park, walk around and do a visual check, everything is looking ok...

    I move up to the stop sign very slowly... ok everything seems good so far, start to pull away from the stop sign and decide to manually check the trailer brake using the hand control on the electric trailer brake. The truck and trailer shudder, there is a loud bang, a little more shaking as a brake and come to a stop. I get out to look and the tongue of the trailer is sitting on the ground still attached to the WDH! :-(

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    The WDH has pulled completely out of the receiver and is sitting on the ground, the tongue jack has smashed the tailgate denting and scratching it and breaking the toggle switches on the front of the jack. I chock the trailer, assess the tongue jack quickly and cant fix it, the pin for the WDH is nowhere to be found it either disintegrated or shot off to the side somewhere (at least I think, because I haven't been able to find it. One of the modifications I did was to replace the standard pin for the WDH with a locking pin conceptually to protect my $900 WDH from walking away, apparently that didn't work out so well.

    So I dig through my boxes and find the original non-locking pin, manually jack up the trailer and remove the WDH so it can be reattached to the truck (with the original pin). When jacking up the trailer to remove the WDH (e-2) I notice the weight distribution/sway control bars are no longer on the bracket but instead are resting on the ground. When I pull the L-Pins I realize they have been completely bent allowing the bars to jump off.

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    Ok well no WD to go with the WDH for now at least it's only about 100 yards back to my parking spot in front of my son's house... The rest of the hitch looks good, the WDH bar appear fine, The tailgate has a dent and scratches, the tongue jack switches are broken and not working but I manage to reconnect the trailer to the hitch (the ball coupler is super hard to latch but did latch). We backup get parked, disconnect the truck and park it then I do a full damage assessment:

    Tailgate dented but functional:

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    Tongue Jack Cover cracked but sealed up with duct tape to keep out dust and water, rocker switch for light shattered/destroyed, rocker switch for jack operation reconnected wires that came loose and now functional:



    asphalt on street nicely gouged.

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    In the end no one was hurt and only some relatively minor damage to the truck and trailer.

    My recommendation to anyone who considers using an aftermarket locking pin for your hitch is DON'T do it, especially if it is this one:

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    Here are my questions:

    1. I obviously have to replace the L-pins that are bent, what about the rest of the WDH? Appearance wise it seems to be completely normal...
    2. The ball coupler is now extremely hard to operate especially when latching... i.e. I had to use a hammer to get it off and back on to get the trailer out of the street. I assume it might need to be replaced?
    3. Is there anything else I might need to check or repair that I am not thinking of?

    Thanks
    Abner & Robyne
    • 2015 F150 Supercrew Lariat 4x4
      • 3.5L Ecoboost
      • Max Trailer Tow Package
    • 2021 Imagine XLS 15FLE

  • #2
    If the coupler is hard to latch/unlatch then replace. From the photos it appear to have been slightly twerked, especially around the jack, but it could just be the photo. You were lucky - had this happened at highway speed it could have been much worse. To prevent theft, when without the trailer, pull the hitch and put it in the bed and get a good locking bed cover. Have everything checked by a good hitch shop or certified person. A call to the manufacturer might help in finding the right person to look at it.

    Glad your not hurt and everyone is safe.
    Keith
    2018 Reflection 150 Series 220RK 5th whee, Star White 2022 F350 King Ranch CC Long bed (HAL) (CCC 4062lbs), B&W 25K OEM Companion,. SteadyFast system, Trailer reverse lights, rear receiver spare tire holder, storage tube, sumo springs, Victron MultiPlus 12/120/3000, Solar, Custom 6K axles upgrade, and other modifications.

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    • #3
      Nobody was hurt and everything servicable.. As Keith said, it could have been much, much worse.
      Jerry and Kelly Powell, with Halo, Nash, Reid, Cleo, Rosie, and the two newest additions Shaggy and Bella..
      Nash County, NC
      2020 Solitude 390RK-R​

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      • #4
        Well shucks. The good news is this happened at low speed, the trailer and truck have mostly cosmetic damage and like you said, no people were injured during this misadventure.

        Here's how I'd tackle it.

        1. Lippert jack - Replace - Amazon price $185.
        2. E2 L brackets - Replace - eTrailer price $18.96
        3. Coupler - I'm not sure of the brand of coupler you have installed on the A-frame. I'd look into finding a 2-5/16" repair kit to replace your existing one. But only after a thorough inspection of the welds on the existing coupler. If you have the slightest concern about the integrity of the coupler, have it cut off and a new one welded on.
        4. Safety Chains - Replace. Even though the hitch came out at slow speed, the chain links may have stretched and weakened.
        5. Trailer A-Frame. Inspect the welds and connection points to the frame.
        6. Tailgate - Steal one off someone else's truck.... Wait a minute. On second thought, you may as well buy a new one to keep out of jail.

        Jim


        Jim and Ginnie
        2024 Solitude 310GK - 2020 F350 Dually
        GDRV Technical Forum Moderator
        GDRV Rally Support Coordinator

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        • #5
          For what it's worth, after reading various discussions over the last year and of half of having our trailer, I decided NOT to use a locking hitch pin while towing. I use the non-locking Ford factory pin rated for 20,000 pounds (or equivalent non-Ford). If I do want to lock, then I swap out the non-locking pin for a locking one after the trailer is no longer attached. Although now, I have a shorty bolt-on tube I mounted to the A-frame to store the hitch while not in use (saves shins) so don't lock to the truck at all now.
          Terry and Patty (Dogs-Sophie and Tessa)
          2020 Reflection 297RSTS - bought Oct 2019
          2021 F350 crew cab, SRW, 6.7L diesel, 14K equal-i-zer hitch

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          • #6
            Its a shame this happened but it could have been much worse. I stopped using the locking pin when corrosion made it impossible to remove. A reciprocating saw with a blade called a torch removed it in seconds, where today, I use the standard pin.

            I've always felt these locking pins should have a standard clip in place before the locking mechanism since any mechanical device can fail.

            Jim

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            • #7
              Instead of using a locking pin in the hitch head, I used to leave the hitch ball in the trailer socket and just lock the latch. Probably not as secure but then again if someone wants to steal it theyre gonna steal it.
              2021 Reflection 337RLS, 2021 Silverado 3500HD 6.6 gas. Nellie the wonder boxer

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              • #8
                I use a locking pin as it makes it just a bit harder for a malicious individual to mess with the ball mount. It's unfortunate, but there are individuals that think it's "funny" to undo safety devices. I've read many reports over the years of suspected tampering that results in a lot of damage to the trailer.

                If I interpreted the OP's post correctly, they believe there was a material failure that separated the pin from the ball mount in the receiver, I use an anti-rattle device on both the ball mount or the trailer and also on the rack installed on the rear of the camper in it's 2" receiver. These anti-rattle devices remove all vertical and horizontal movement of the ball mount inside of the receiver. I'm not an engineer, but I believe it also relieves some of the stress on the hitch pin.

                These anti-rattle devices are sized according to the reciever size (1 1/4", 2", etc) so ensure you get the right size if you choose to try one. I found the type shown in the picture works the best (and I've tried multiple). Link is to Amazon but multiple online vendors sell similar devices. https://www.amazon.com/CZC-AUTO-Anti.../dp/B07Z3729K8

                if you look closely (red arrow pointing to it) there's a gap under the ball mount.

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                Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.

                2017 Ford F-350 DRW, '19 315RLTSPlus

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                • #9
                  I've read a few articles about hitch pins. Pay attention to the spring R clip. The wear and get loose which can lead to the clip falling off and the pin sliding out.

                  Also not too long ago on a diesel site, one of the fellow members was having issues BENDING the pin. Upon several question and answer sessions, it was determine that his hitch pin was difficult to insert. The hole in the hitch was not centered which lead to the pin carrying the load from his WDH. He was replacing the pin every trip b/c he was afraid of failure. You may want to check the hitch for alignment of the hole to ensure the pin is not carrying the load vs the front and back of the tube as designed.

                  My locker is a bit old now and on its 3rd truck, but she has been a good one. I've used it on TT with the BlueOx WDH but the TT was not heavy.
                  Joseph
                  Tow
                  Vehicle: 2024 GMC K3500 Denali Ultimate Diesel
                  Coach: 303RLS Delivered March 5, 2021
                  South of Houston Texas

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                  • #10
                    Originally posted by Jlawles2 View Post
                    The hole in the hitch was not centered which lead to the pin carrying the load from his WDH. He was replacing the pin every trip b/c he was afraid of failure. You may want to check the hitch for alignment of the hole to ensure the pin is not carrying the load vs the front and back of the tube as designed.
                    If possible, could you explain this? Are you saying that the pin was carrying the vertical force being applied by the 'distribution' action the WDH was doing? IE, as the WD bars were engaged, the pin was being pushed on and not the hitch receiver tube?

                    After reading this conversation, I checked my hitch pin and can see it does have a bend to it, so I would like to figure out what is going on there.

                    Thanks!
                    2019 Imagine 2400BH
                    2019 F150 XLT Super Crew, EcoBoost, 6.5' box, Max tow package with 3.55 ratio

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                    • #11
                      StephenO Somewhat correct. The hitch either WD or conventional should bind primarily on the inserted end of the hitch, and the opening in the receiver. In the case of the bent pin, the hitch was bearing on the pin and end of the hitch. This generates a lot of force in the pin as the WD bars are putting all of the force into the pin.

                      If I look at it as a torque wrench (engineering moment equation), the rotation point is the end of the hitch, the pin is the retainer, and the wd bars are pulling against the pin. For sake of ease, if the end of the hitch to the pin is 1fit and the end of the hitch to the end of the WD bars is 5', there is a 5:1 multiplication of force vertically on the pin to the force of the bars. Again for simplicity each bar is providing 600 lbs up lift for a total of 1,200 lbs, this results in 6,000 lbs on the pin.

                      In the case of the other truck forum, upon inspection the member noticed that then pin hole was not centered in the hitch bar. To insert the pin, he was having to lift the hitch to align the holes.
                      Joseph
                      Tow
                      Vehicle: 2024 GMC K3500 Denali Ultimate Diesel
                      Coach: 303RLS Delivered March 5, 2021
                      South of Houston Texas

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                      • #12
                        Thanks Jlawles2 for the explanation, makes sense! I found why my pin has a bend to it, and I posted about it in the same channel...
                        2019 Imagine 2400BH
                        2019 F150 XLT Super Crew, EcoBoost, 6.5' box, Max tow package with 3.55 ratio

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                        • #13
                          This seems to be more of an Impact loading due to excessive tolerances. Since the pin is at the back of the receiver, it would take tremendous force to just bend it under a static load in shear.

                          Jim

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