Thanks, Brittany. I seem to remember GD trying an electronic version of the "black bag". I (personally) like the black bag and having all the documentation inside. I've still got mine.

howson jwhigham We do not have a “blank” sheet. This is something that should be in their black bag… and it will have the VIN, the dry weight, (UVW) axle weight, side to side weight, etc. All of the info from when it rolled over the scales before it left GDRV

GD has changed how they deliver the information many times since I took delivery of my '19 315RLTS.

-- can you elaborate on GD's process for delivering information about a new Transcend? jwhigham is getting a 297QB and wants to know what to expect from the dealer.

Here is a pic of my weight sheet , not sure if they have changed this.


Brian

howson
I used your checklist from earlier in the thread to build my own checklist for my delivery Tuesday. Your final line is the Weight Sheet. Is there an exmple somewhere of how that is formatted for quick finding in the packet? Also is there any other documentation I should be on the lookout for in that packet?

That's where I purchased, too! Salesman wanted to talk more about airplanes than campers...lol. Glad to hear your recent experience matched my excellent (though somewhat now dated) experience.

We too used Campers Inn in Byron Ga. for our 22MLE.They came highly recommended from several owners we knew. A most pleasant experience and no paperwork completed until we felt comfortable with the purchase.

I bought my used rig from Camping World.

It was somewhere in the middle in terms of experience.

I was given a 45 minute demonstration, which I used to complete my own PDI. The demonstrator (who was just one of the RV techs) was more than happy to answer my questions after we ran thru the initial "this is how ..," section of his spiel. (This is how you put up the antenna, this is how you....)

Found couple of minor issues (Cosmetic stuff), one fairly major issue (Leaking pipe). They wrote it down on the delivery sheet, and "fixed" them while I was signing paperwork. I used quotes on fixed because the pipe leak required a return trip since it wasn't fixed, but since it was on the delivery sheet, they covered it at no cost.

The big miss. I didn't inspect the roof. No ladder was provided (Unit did not have permanent ladder mounted). I in passing said I wish I had a ladder to look and Inspection guy said he didn't have one. I did not push this harder. Sales person stated they cleaned the roof, stripped all old caulk, and re-caulked the roof.

After I signed paperwork, I found that there were small delamination area's. (Again, a miss on my part)

Two months later when I finally bought a ladder and inspected the roof, I found they did as they said. BUT, they didn't not do this for the perimeter of the roof. That caulking was still factory original, and was cracked. The crack was over the delaminating area. Fixed that quickly.

• Moral of the story. Do YOUR PDI. Call EVERYTHING out you feel is wrong, or even just inconsistent. Make sure they write it down on their paperwork. Maybe get a "rider" on the paperwork they have you sign if you have no other option. (A statement that any items identified during PDI will be fixed to mutual satisfaction, and have both parties initial it)

As for General RV, I've been following a bunch of Youtubers while killing time. MOST of them have bought from General RV. One of the drove from Florida to Ohio in a snowstorm just to buy from them. That's a pretty good brand loyalty.

We purchased our rig, brought it home and began loading it up for a huge family trip the next day. The shwintek slide malfunctioned and General RV immediately sent a tech out to the house the same day.
I've had them perform service under warranty and for the most part it was quality work and at a reasonable turn around of two weeks each time. Even when I was dying from heart cancer, they took care of me. I cannot say enough to praise General RV for their service and quality of work.
I hope you have an equal experience, aside from the cancer part. Lol.
Jim

Fingers crossed that General in Ohio is just as good to work with as we are scheduled for a delivery in a week!

I ran across these old posts and was thinking "this describes General RV in Wixom exactly" and where we purchased our rig. It seems to buy from a large dealer with plenty of experience has worked well for us both.

Jim

My demonstration, PDI, and inspection happened all at the same time. We came with a fairly large check sheet. As the tech was going over and demonstrating items I was also inspecting said item and my wife would check off that item. After that was done there were still some items left on our list. Me and the tech went over those items until my complete check list was complete. There were a few minor items that needed to be fixed and those items were fixed while we signed paper work.

Stick to your guns. PDI and inspection completed and everything fixed before signing. By not signing, any major items that need to be fixed will take the dealer days to fix. If you sign and leave the trailer behind the dealer has no incentive (they already have your money) and that fix could take weeks or months. If they try to argue with you about it just tell them to give you a call when it's fixed and walk to the door. You have to be willing to walk or you're at the dealers mercy.

I’m of the camp that the “demonstration” should be showing you generally WHERE things are located, generally HOW things work, and demonstrate that they DO work. I believe that the Pre Delivery Inspection should allow you to inspect any and all aspects of the RV that you want to, to your satisfaction, BEFORE signing the purchase agreement. However, it appears that not all dealerships operate the same so you will have to decide, in advance, if their policies are not agreeable to you, whether you are willing to decline the purchase or not.

My bet is that any dealership that is worth your business will be as accommodating as possible, especially if they want to make the sale rather than lose it.

Buying a new travel trailer is exciting but make sure you check everything on the walkthrough. We purchased a new 2021 Reflections 300 RBTS . I have owned 2 other travel trailers been a long time camper. After our walk around we missed
the latch lock arm missing on bedslide storage compartment outside. Lowering the spare tire jack
there was no hole to put the rod through to drop the tire in the skirt panel. Sliding door in bedroom missing stop screw door fell off track missed taking out AC controller on wall on first camping trip. I fixed all of the issues myself my dealer 65 plus miles away. Have them demonstrate everything. Signing papers and money came last for me. Love my 300 RBTS. HAPPY CAMPING.

I have not been on this forum for a while, but the dealer was General RV in Wixom, MI