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This worked perfectly last summer. I was able to use my iPhone’s hotspot many times.
When I first attempted to connect this year, it sees the hotspot and tries to connect but cannot.
I have been on tech support phone calls with Winegard on 3 different occasions. They walk me through the process including a total reset and reconfiguration of the gateway using their 10.11.12.1 home page. It will connect to available wifi networks. I am trying to avoid using their data packages, they cost $80 for 10 Gb every 30 days. Expensive and inadequate, I already pay for an unlimited plan on my phone.
Used the email tech support a couple times as well. I had asked for a replacement gateway. Their response is “If it connects to a wifi network, it is not a hardware issue “. So, I guess that leaves it as a software issue that they can’t fix???
Or, have they disabled that function to connect to your phone’s hotspot to sell their useless SIM card data plan?
I have used my cellular carrier’s tech support to try and solve this, they could not get it to work. My other devices are able to connect to my hotspot.
Frustrated in Canada!
When I first attempted to connect this year, it sees the hotspot and tries to connect but cannot.
I have been on tech support phone calls with Winegard on 3 different occasions. They walk me through the process including a total reset and reconfiguration of the gateway using their 10.11.12.1 home page. It will connect to available wifi networks. I am trying to avoid using their data packages, they cost $80 for 10 Gb every 30 days. Expensive and inadequate, I already pay for an unlimited plan on my phone.
Used the email tech support a couple times as well. I had asked for a replacement gateway. Their response is “If it connects to a wifi network, it is not a hardware issue “. So, I guess that leaves it as a software issue that they can’t fix???
Or, have they disabled that function to connect to your phone’s hotspot to sell their useless SIM card data plan?
I have used my cellular carrier’s tech support to try and solve this, they could not get it to work. My other devices are able to connect to my hotspot.
Frustrated in Canada!
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