Announcement

Collapse
No announcement yet.

Can't login to MYGDRV again

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't login to MYGDRV again

    Anyone else having problems? Any characters I type into the email address or password on MyGDRV (granddesignrv.com)​ do not appear so I can't login. Firefox and chromium edge on both Win10 and Linux tried with no luck. I think this has happened once before but I don't recall what the resolution was. I'm assuming this is a GD website?
    2022 Solitude 310GK-R - Dual pane, factory solar, factory gen, 8K axles with discs, W/D, Heat Pump, Gen 2 Goosebox, Battleborn
    2020 Ram 3500 LB SRW 4WD Crew Laramie 6.7HO Aisin

  • #2
    MyGDRV is not owned or operated by Grand Design.
    2019 Ford F250 Lariat Diesel
    2019 Reflection 315RLTS

    Comment


    • #3
      Originally posted by BC315RLTS View Post
      MyGDRV is not owned or operated by Grand Design.
      It sure is.

      MyGrandRV...a different forum is not owned or operated by Grand Design.
      2018 Dodge 3500 6.7 Cummins w Aisin and 9 cup holders
      2021 303RLS
      Electricians were created because engineers need heroes too...

      Comment


      • #4
        ajg617
        this forum is unique and separate from the parent (official) GDRV website.
        Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.

        Howard & Francine
        2017 Ford F-350 DRW, '19 315RLTSPlus

        Comment


        • #5
          Originally posted by howson View Post
          ajg617
          this forum is unique and separate from the parent (official) GDRV website.
          I am not talking about another forum. This is the Grand Design owners dashboard website - www.granddesignrv.com/owners/dashboard which you access on the Grand Design home web site in owners portal upper right link. The sub-link is MYGDRV NOT MyGrandRV and is only accessible via Grand Design's main web page.
          2022 Solitude 310GK-R - Dual pane, factory solar, factory gen, 8K axles with discs, W/D, Heat Pump, Gen 2 Goosebox, Battleborn
          2020 Ram 3500 LB SRW 4WD Crew Laramie 6.7HO Aisin

          Comment


          • #6
            Originally posted by ajg617 View Post

            I am not talking about another forum. This is the Grand Design owners dashboard website - www.granddesignrv.com/owners/dashboard which you access on the Grand Design home web site in owners portal upper right link.
            I understand. Thus the reference to the official GDRV website. That login is completely separate from this forum.
            Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.

            Howard & Francine
            2017 Ford F-350 DRW, '19 315RLTSPlus

            Comment


            • #7
              This is different from the login used here.

              Click image for larger version

Name:	dataurl587799.jpg
Views:	60
Size:	35.6 KB
ID:	130340
              Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.

              Howard & Francine
              2017 Ford F-350 DRW, '19 315RLTSPlus

              Comment


              • #8
                Originally posted by howson View Post

                I understand. Thus the reference to the official GDRV website. That login is completely separate from this forum.
                I asked GD while I was on the phone with them and they assumed it was this site - not one associated with their web pages. Couldn't get them to sort out it's their own web site. I've had the problem before as I mentioned. Just so weird that it does not recognize keyboard input but the mouse works - multiple computers I've tried.
                2022 Solitude 310GK-R - Dual pane, factory solar, factory gen, 8K axles with discs, W/D, Heat Pump, Gen 2 Goosebox, Battleborn
                2020 Ram 3500 LB SRW 4WD Crew Laramie 6.7HO Aisin

                Comment


                • #9
                  I just logged in with no issues.

                  GD is working on all of their sites with different updates and changes, maybe wait a day or two to see if the issue is still there.

                  Brian
                  Brian & Michelle
                  2018 Reflection 29RS
                  2022 Chevy 3500HD

                  Comment


                  • #10
                    Originally posted by Country Campers View Post
                    I just logged in with no issues.

                    GD is working on all of their sites with different updates and changes, maybe wait a day or two to see if the issue is still there.

                    Brian
                    Well, I can get in on Linux but not on Win10. Strange. FF ESR and Chromium Edge on both. I'm thinking something squirrely with a keyboard driver compliments of Microsoft. But that's the only site I have problems with. Go figure.
                    2022 Solitude 310GK-R - Dual pane, factory solar, factory gen, 8K axles with discs, W/D, Heat Pump, Gen 2 Goosebox, Battleborn
                    2020 Ram 3500 LB SRW 4WD Crew Laramie 6.7HO Aisin

                    Comment


                    • #11
                      Originally posted by ajg617 View Post

                      Well, I can get in on Linux but not on Win10. Strange. FF ESR and Chromium Edge on both. I'm thinking something squirrely with a keyboard driver compliments of Microsoft. But that's the only site I have problems with. Go figure.
                      On laptop with Win10 here, certainly could be a keyboard or an other computer issue. I have seen plenty of strange things with 3 totally different devices that leaves me shaking my head. The Mod Team has varying devices between us and one or more will have issues with this site and others have none.

                      Brian
                      Brian & Michelle
                      2018 Reflection 29RS
                      2022 Chevy 3500HD

                      Comment

                      Working...
                      X