Picked up our brand new 2021 Reflection 340RDS yesterday. Upon arrival home we are storing it in our son-in-law's building. I previously owned a Jayco 5th wheel with a LCI auto leveling system so I have experience with auto leveling.
Using the touch panel on the outside of the unit (which is new to me), I followed instructions that I had read.
1) Turned system on by touching both up & down arrows.
2) Set front jacks down to about 4" from floor
3) Released hitch lever and used arrow to drop front jacks to floor.
4) Continued to raise front end until weight off of hitch and pulled my truck away
5) Pushed "Auto Level" to start leveling and the following happened.
Front end started adjusting to level, rear jacks lowered and the leveling process started. It seemed to be taking a longer time to level and asked my wife what was happening on right side of unit as it was appearing to me that perhaps the right wheels were coming off floor! She said she thought so and I went to view myself and they were indeed off the floor (the auto leveling was still running at this time). I quickly moved back to other side to abort the process, but wasn't sue how to stop it from front touch pad. i went to the control panel inside my storage area to attempt to stop process. Not being familiar with this newer touch panel it took me about 30 seconds to stop the leveling process. At this time, with the wheels still of the floor, I also noticed the right front jack had also some off the floor about 2 inches which was rather alarming (something similar had happened on my Jayco last summer). I was able to get the interior touch pad to manual mode and I lowered the right front jack back onto the floor and then retracted both rear jacks.
I then manually adjusted the unit to level, using a hand level and lowering the front jacks manually.
This is where I'm at now!
Any suggestions????
My plan is to contact LCI tomorrow for their support, and ask why this happened on my first attempt.
I'm guessing that perhaps I will have to hook back up to my truck, and do a zero point reset, but not for sure, exactly how to do it (hitched or unhitched to my truck)
Also need to find out how to QUICKLY abort the leveling process if this happens again.
I don't feel comfortable trying to use the auto level again until I get some answers!
Any help would be appreciated!
Using the touch panel on the outside of the unit (which is new to me), I followed instructions that I had read.
1) Turned system on by touching both up & down arrows.
2) Set front jacks down to about 4" from floor
3) Released hitch lever and used arrow to drop front jacks to floor.
4) Continued to raise front end until weight off of hitch and pulled my truck away
5) Pushed "Auto Level" to start leveling and the following happened.
Front end started adjusting to level, rear jacks lowered and the leveling process started. It seemed to be taking a longer time to level and asked my wife what was happening on right side of unit as it was appearing to me that perhaps the right wheels were coming off floor! She said she thought so and I went to view myself and they were indeed off the floor (the auto leveling was still running at this time). I quickly moved back to other side to abort the process, but wasn't sue how to stop it from front touch pad. i went to the control panel inside my storage area to attempt to stop process. Not being familiar with this newer touch panel it took me about 30 seconds to stop the leveling process. At this time, with the wheels still of the floor, I also noticed the right front jack had also some off the floor about 2 inches which was rather alarming (something similar had happened on my Jayco last summer). I was able to get the interior touch pad to manual mode and I lowered the right front jack back onto the floor and then retracted both rear jacks.
I then manually adjusted the unit to level, using a hand level and lowering the front jacks manually.
This is where I'm at now!
Any suggestions????
My plan is to contact LCI tomorrow for their support, and ask why this happened on my first attempt.
I'm guessing that perhaps I will have to hook back up to my truck, and do a zero point reset, but not for sure, exactly how to do it (hitched or unhitched to my truck)
Also need to find out how to QUICKLY abort the leveling process if this happens again.
I don't feel comfortable trying to use the auto level again until I get some answers!
Any help would be appreciated!
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