Okay so the last time we used the camper, I could deploy the main slides using both the One Control touch screen (and the phone app) and the switch located under the hutch. This past weekend, we brought it home to clean it from our last trip and the main slides no longer work using the switch (but does using the touch screen). I did some troubleshooting and found the wires in the basement where they go into the Lippert multiplex board. I have continuity all the way to the 16 pin connector on both the deploy and stow wires. I have power to the center pin on the switch and also power on the deploy and stow side of the switch when activated. Here's where it gets goofy... I called Lippert and explained the symptoms, and at first the technician thought it might be a programming issue. He walked me through checking the programming and everything seemed correct except there was a setting for the "Main Slide" that was "Off". He said to turn that to "On". I did and the switch would activate the pump, but it would only stow regardless of which way I operated the switch. He was a little confused, so he put me on hold while he consulted with a co-worker. In the mean time, I went back to the home screen and tried to operate the slides using the touch screen. Now nothing, I could see the icon on the screen change color when I pressed it, but it would not activate the pump in either direction. I went back to the programming screen and changed the "On" to "Off", went back to the home screen, and the slides worked as they should but the manual switch now did nothing again. When the technician came back on the phone, I explained to him what I just did. He was confused and consulted with his co-worker again. Their conclusion is the multiplex board is defective and recommended I replace it. Now here's the scary part. The "Unit E-4 Board" I think they called it , is $844.95 plus tax and shipping! Then, once I get the board, I'll have to go through and program all the inputs and outputs (and there are a lot with all the lights, generator, slides, awnings, monitor panel stuff, etc.) before I can operate the thing. Now I'm wondering if I should even bother messing with the thing and just not use the switch. On the other hand, if the board is defective, what else will stop working (usually at the most inopportune time)? I'm contemplating contacting Grand Design and asking for some assistance. Even though it's out of warranty, maybe they'll help? Who would be a good contact at GD to ask? I doubt the CS rep would be authorized to commit...
What would you do in this situation?
John
What would you do in this situation?
John
Comment