A couple of days after we brought our 221RB home, we noticed a hex bolt sticking up and making a slight bulge in the vinyl flooring. I immediately notified my sales guy and he indicated this is a common problem that they would take care of. I spoke with the warranty person this morning and she told me it isn't as cut and dry as he indicated since I requested it be taken care of when they replaced the board to the frig. Approval by Grand Design will be required and they will have to send flooring for the repair since that isn't a dealer stocked item.
Has anyone heard of this or dealt with this problem? I appreciate any input.
Has anyone heard of this or dealt with this problem? I appreciate any input.
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