I have a GD Reflection 150 series 5th wheel 28BH but the vehicle information and the owners manual attachment are for a travel trailer. The height and weight information is also wrong. I entered the correct vin number. How do I fix this problem? I cannot find an edit feature for this information.
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MyGDRV how do you fix incorrect vehicle information?
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Originally posted by 5Dobies View PostI have a GD Reflection 150 series 5th wheel 28BH but the vehicle information and the owners manual attachment are for a travel trailer. The height and weight information is also wrong. I entered the correct vin number. How do I fix this problem? I cannot find an edit feature for this information.
Have you called GD Customer Service? This is probably something they'll want to know about since if it's affecting you surely there's other quirks in the website that will pop up.
GDCS' phone number is on the right side of the main page of this forum (in the "Business Card").
Please come back and tell us how this was resolved.
HowardForum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
Howard & Francine
2017 Ford F-350 DRW, '19 315RLTSPlus
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Thank you. I called customer Service, they gave me an email address: websupport@granddesignrv.com
I sent an email and am waiting for a reply.2022 GD Reflection 28BH
Ford F-350 Turbo Diesel
(Bunk House is for the Cats!)
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5Dobies
Just for clarification the Reflection 28BH was the full size model and has been discontinued. The 150 Series would be the 298BH. Could you confirm which model you have? This has no bearing on why MYGDRV is not working but will help with your signature.
BrianBrian & Michelle
2018 Reflection 29RS
2022 Chevy 3500HD
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Originally posted by howson View Post
Interesting--I did not know about that website.
Howard
5Dobies - The updated Grand Design website was just recently put on line, and they are still working out some bugs. So bear with them for a while until they tell us it's ready to go.
Jim
Jim and Ginnie
2024 Solitude 310GK - 2020 F350 Dually
GDRV Technical Forum Moderator
GDRV Rally Support Coordinator
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The website is fairly new, but has been up a while. IMO, it was and is nowhere close to being ready for public access. It gets the model of my trailer right and the dealer that sold it, but the manual says it’s for a travel trailer. I can’t verify that because the file is corrupt and won’t open.
It displays multiple menu items over each other in the parts lookup screen, making it unusable. Effectively a total failure to date.John & Kathy
2014 Reflection 303RLS
2014 F250 SC SB 6.2
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Country Campers my unit is a 28BH. All the paperwork and the sticker next to the door say 28BH. When it was advertised at the dealer the description stated :dealer model only" not sure what that meant.2022 GD Reflection 28BH
Ford F-350 Turbo Diesel
(Bunk House is for the Cats!)
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Originally posted by 5Dobies View PostCountry Campers my unit is a 28BH. All the paperwork and the sticker next to the door say 28BH. When it was advertised at the dealer the description stated :dealer model only" not sure what that meant.
BrianBrian & Michelle
2018 Reflection 29RS
2022 Chevy 3500HD
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Country Campers so imagine my surprise! You are correct. The 28BH is not a 150 series. That is what we were shopping for because I have aheavy truck with a limited cargo capacity for the hitch weight. As soon as I can find the sigature tab again I will take out the 150 series.2022 GD Reflection 28BH
Ford F-350 Turbo Diesel
(Bunk House is for the Cats!)
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