Hi! I got my '24 23LDE about a month ago now, and when I first got it, I paired the Compass Connect app and every time I went to use it, it loaded up and worked with no issues whatsoever. I was able to monitor everything and control the slides and awning etc. I probably ran it about 10 - 15 times over 2 weeks just to play around with it and again, had no issues. I took my first camping trip last week, and when I got to the campsite I went outside with the intent of opening the slide with the app. When I tried, I got a message indicating the the trailer thought it was still moving or in travel mode or something and the slide was locked out. I'm not exactly sure what it said because I only saw it once and haven't been able to see that message again. I closed the app and tried it again and it just said the slide was off-line. I gave up at this point and went in and used the panel and had no issues putting the slide out using that.
Ever since then, the Compass Connect app refuses to automatically connect. Whenever I open the app on my phone, the blue connect light comes up on the panel for about 15-30 seconds, the app spins a bit, and then the blue light goes out and the app doesn't connect. If I unpair the trailer and then repair it using the QR code, it connects again, but as soon as it disconnects, it no longer connects again unless I unpair / re-pair it...
I've tried clearing the cache on my phone, but I'm not really sure what else to try next.
Any ideas?
Ever since then, the Compass Connect app refuses to automatically connect. Whenever I open the app on my phone, the blue connect light comes up on the panel for about 15-30 seconds, the app spins a bit, and then the blue light goes out and the app doesn't connect. If I unpair the trailer and then repair it using the QR code, it connects again, but as soon as it disconnects, it no longer connects again unless I unpair / re-pair it...
I've tried clearing the cache on my phone, but I'm not really sure what else to try next.
Any ideas?
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