When using the heat system Heat Electric - the furnace comes on, When using Heat Gas the heat pump comes on, Sometimes Heat Electric/Gas comes on and both run. I understand the last one when temps are too low for HP the furnace kicks in. What do I do about the first two? Is it switched wires in the system or the thermostat?
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Originally posted by johndeb609 View PostWhen using the heat system Heat Electric - the furnace comes on, When using Heat Gas the heat pump comes on, Sometimes Heat Electric/Gas comes on and both run. I understand the last one when temps are too low for HP the furnace kicks in. What do I do about the first two? Is it switched wires in the system or the thermostat?
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HowardForum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
Howard & Francine
2017 Ford F-350 DRW, '19 315RLTSPlus
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Originally posted by johndeb609 View PostSorry, forgot to type that part in... 2022 Solitude 345GK-R, Airxcel thermostat, Coleman Mach AC w/HP and of course the Suburban furnace
If I'm right, then the diagram below applies (you can use it to compare to your wiring). Take a picture of how the thermostat is wired and post it here so we can all see how it's wired.
Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
Howard & Francine
2017 Ford F-350 DRW, '19 315RLTSPlus
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Originally posted by johndeb609 View PostWhen using the heat system Heat Electric - the furnace comes on, When using Heat Gas the heat pump comes on, Sometimes Heat Electric/Gas comes on and both run. I understand the last one when temps are too low for HP the furnace kicks in. What do I do about the first two? Is it switched wires in the system or the thermostat?
Pat and Karen
2021 Solitude 310GK, Full Body Paint, Dual Pane Windows, Heat Pump, Slide Toppers, Solar, MORryde 7K IS w/Disc Brakes, Splendide W/D Stacked Pair
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pengle -- which model of thermostat? The sticker, unfortunately, is on the back of the part that screws to the wall.Forum moderators are not GD employees--we are volunteers and owners presumably just like yourself. Unless specifically mentioned otherwise, we have nothing to gain should you choose to purchase a product or engage a service we discuss on this forum.
Howard & Francine
2017 Ford F-350 DRW, '19 315RLTSPlus
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Thanks for the information, and the pics. Problems solved. 1) Control board on the furnace (that hardly ever is bad) was bad, had a RV Tech test and replace. 2) the wiring on the thermostat (*336) orange and white wires reversed. Now all works well.John & Deb
2022 Solitude 345GK-R
2017 Ford F350 King Ranch SRW
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