My Imagine 2600 RB is a 2018, has exactly 52 road hours on it, that equates to very few miles. I bought it new, the springs went flat just after the first trip, about 15 hours travel time, spoke with Grand Design and they promptly sent me four new springs and all the hardware to install. I had 3500 lb axles and springs, the replacements were 4400 lb springs, and three inch hardware, at this point the axles were fine.
Loaded up the next spring, gone about thirty miles and discovered a bent axle in the rear, more calls to Grand Design, they suggested I deal with Dexter axle, the last time I tried to deal with them was a fiasco, they wanted me to ship the springs across the country so they could examine the failure, would have left my trailer on blocks for months and cost more to ship than the springs cost new. I wasn't about to play that game again.
Contacted a well known trailer manufacturer here and $3600 later a new suspension including tires holds up my imagine now. I've owned this trailer two years, got 52 traveling hours on it and it has had a catastrophic suspension failure, my previous Cougar 244 we had for thirteen years, been into every backwood corner you could imagine, and never so much as had a squeek out of it.
So....I do a little research, discover to my amazement that this is more common than uncommon, yet I don't see a technical service advisement from GD, never mind a recall, nowhere do I see any admittance of a design problem, which there very clearly is.
I still like this trailer, I hope it's my last unit, but I'm not impressed with the build quality I'm supposed to have bought.
Loaded up the next spring, gone about thirty miles and discovered a bent axle in the rear, more calls to Grand Design, they suggested I deal with Dexter axle, the last time I tried to deal with them was a fiasco, they wanted me to ship the springs across the country so they could examine the failure, would have left my trailer on blocks for months and cost more to ship than the springs cost new. I wasn't about to play that game again.
Contacted a well known trailer manufacturer here and $3600 later a new suspension including tires holds up my imagine now. I've owned this trailer two years, got 52 traveling hours on it and it has had a catastrophic suspension failure, my previous Cougar 244 we had for thirteen years, been into every backwood corner you could imagine, and never so much as had a squeek out of it.
So....I do a little research, discover to my amazement that this is more common than uncommon, yet I don't see a technical service advisement from GD, never mind a recall, nowhere do I see any admittance of a design problem, which there very clearly is.
I still like this trailer, I hope it's my last unit, but I'm not impressed with the build quality I'm supposed to have bought.
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