We purchased a Weigh Safe True Tow hitch about five months ago. It's a novel concept. It has a built in scale. You weigh your trailer's tongue weight and then use their app to set the spring bar tension. At first, the hitch was a large improvement over our Blue Ox hitch. It reduced sway and truck suck by quite a bit.

By the time we got to Elkhart for the national rally, the scale had quit functioning. I contacted Weigh Safe, and they sent me a scale rebuild kit. It took three weeks to get the parts. On the way home ,the hitch seemed very squirrely. Wind and trucks left me feeling quite unstable. I attributed this to not being able to read the scale and set the bars correctly.

I finally received the rebuild kit and started to perform the repairs today. When I turned the scale over, I found one of the primary bolts had sheared completely off. The other bolt that held the rear of the hitch together was bent and the hitch was coming apart. This resulted in a loss of weight distribution and sway control. In addition to the sheared and bent bolts, there was a fractured plastic component which held the two hitch halves in contact with each other from side to side.

I've filed a warranty complaint with Weigh Safe, and I've filed a safety complaint with the NHTSA.

If you have a Weigh Safe True Tow hitch, I'd recommend you inspect all the fasteners on the bottom of the hitch to make sure they are in place. I'll keep you posted on how Weigh Safe reacts to this complaint.

EDIT: Removed section about tow vehicle separation.